Contact information

Contact Information

Have a question regarding your order? We’re happy to help.

Official Customer Support:
Email: modestyhijaby@gmail.com

All customer service inquiries, order issues, exchange requests, damaged item claims, and return-related matters must be submitted by email. Email is our official communication channel, and we typically respond within 24–48 business hours.

Please note:

WhatsApp, Instagram Direct Messages, Facebook Messages, comments, and other social media platforms are not considered official communication channels for customer service matters. Due to the high volume of messages received daily, we cannot guarantee that messages sent through these platforms will be reviewed, tracked, or responded to.

For any matter requiring assistance, documentation, review, or resolution, customers must contact us via email. Claims or requests submitted solely through social media messaging platforms may not be processed.